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Care coordination
Help identifying local care options, requesting appointments, and communicating your needs to a provider.
Find your next step ↗Veteran-led. People first.
Your next chapter.
Your care.
You matter.
A clearer path to healthcare and support abroad. We help U.S. veterans connect with local providers, navigate paperwork, and take the next step with confidence.
Based in the Dominican Republic. Built around veterans.
✓
A person in your corner.Practical guidance. Thoughtful connections.
Veteran-led advocacyProvider referral supportFMP paperwork guidanceEnglish-language coordination
How we help
Support for the whole person.
From finding a provider to understanding the next step, we make care abroad easier to navigate.
♡
Mental health connections
Referral assistance for psychiatry, psychotherapy, and supportive care. Provider availability and language support are confirmed individually.
Explore support ↗↗
Physical therapy referrals
Connect with providers for physical therapy, rehabilitation, and other services based on your needs and local availability.
Ask about providers ↗▤
FMP paperwork support
Get organized with enrollment information, documentation checklists, and help coordinating provider billing records.
Understand the process ↗◎
Life in the Dominican Republic
Practical connections for a smoother transition, including community resources and introductions to relevant local services.
Plan your transition ↗⌁
Provider partnerships
For clinics and professionals interested in supporting U.S. veterans through clear communication and organized care coordination.
Start a conversation ↗Foreign Medical Program
Make the paperwork
part feel manageable.
The VA Foreign Medical Program (FMP) is a starting point for eligible veterans seeking care outside the United States. Veteran Matters helps you organize questions and paperwork so you can discuss your situation with the VA and your provider.
Ask about FMP support ↗01 Understand your starting point
Review official program information and the documents you already have.
02 Coordinate with your provider
Clarify appointment details, clinical records, itemized bills, and documentation needs.
03 Keep your next steps clear
Visit the official VA FMP information page ↗Organize records and identify questions for the VA. The VA determines eligibility, coverage, and reimbursement.
Our process
From your first conversation
to claims follow-up.
One coordinated path for care abroad. Veteran Matters manages appointments, paperwork, claim submission, and follow-up within your authorization.
01 / CONNECT
Start with your needs
Contact us with your city, preferred contact method, and the type of care you need. We arrange intake and obtain your consent and authorization for coordination and document sharing.
02 / REVIEW
Confirm the care pathway
We review your FMP benefits documentation and requested care, identify provider options, and clarify expected charges and payment arrangements before scheduling. The provider confirms clinical suitability and any referral requirements.
03 / SCHEDULE
Attend your appointment
Veteran Matters coordinates the date, location, and intake requirements with you and the clinic. Your licensed provider evaluates you, develops the treatment plan, and delivers care.
04 / DOCUMENT
Prepare complete records
Your provider supplies signed clinical notes, supporting records, and an itemized invoice. We review the package for completeness and consistency and coordinate any missing information or corrections.
05 / SUBMIT
We handle the claim
With your authorization, Veteran Matters prepares and submits the claim package, completes the required forms, and maintains the submission record. We handle FMP communication and requests for additional information.
06 / FOLLOW THROUGH
Track, reconcile, and close
We track the claim, communicate updates, and reconcile the payment with the invoice and authorized recipient. Any receipt or remittance of funds by Veteran Matters follows the written agreement.
For our provider partners
Before referrals begin, we confirm credentials, services, appointment availability, language support, written rates, documentation requirements, and payment terms. Providers deliver clinical care and send clinical records and invoices to Veteran Matters; our team handles authorized claim preparation, form submission, and FMP follow-up.
VA determines FMP coverage and claim payment. Approval, reimbursement, and processing times are not guaranteed. Charges and payment arrangements are confirmed for each case before care proceeds.
About Veteran Matters
Service creates a bond.
Support keeps it strong.
Founded by U.S. veteran Jedidiah Yohannes, Veteran Matters is built around advocacy, connection, and holistic support for veterans abroad.
Our role is to help you navigate local resources and connect with independent professionals, with care for the person behind every request.
Dominican RepublicVeterans abroadLocal provider connections
Our commitment
“You deserve to feel informed, connected, and supported as you build your life abroad.”
The Veteran Matters missionVeteran Matters provides administrative coordination and referrals. Clinical care is delivered by independent healthcare providers. We are independent of the U.S. Department of Veterans Affairs.
Good questions. Clear answers.
Before you get started.
Is Veteran Matters a medical clinic or part of the VA?
Veteran Matters is an independent veteran-support and coordination organization. We help connect veterans with independent providers and resources. We are not the U.S. Department of Veterans Affairs and do not make VA benefit decisions.
Can you help me find a mental-health or physical-therapy provider?
Yes. Contact us with your city and the type of support you need. We will discuss referral options and confirm current availability, language support, and pricing with the provider.
Will the VA pay for my care?
Coverage depends on your individual eligibility and applicable VA program rules. The VA makes coverage and reimbursement decisions. Confirm your situation directly with the VA before assuming a service will be paid.
What does coordination cost?
Ask us about your specific request. Any applicable Veteran Matters coordination fees and provider charges should be clarified before you agree to services. No published fee schedule is currently available on this site.
What should I include in my first message?
Your city, preferred contact method, and a general description of the support you need. Please do not include medical records, Social Security numbers, claim numbers, or other sensitive information in an initial message.
Let's take the next step
You served.
Let us help you
get connected.
Tell us where you are and what kind of support you are looking for. Our team will discuss the next steps with you.